If you are sick, please call 515.344.9710 to re-schedule.

Wait in the lobby until your appointment. 


-Call 15 minutes before scheduled appointment.

-If you will be more than 15 min late, it is a "Last Minute Cancel"

Last Minute Cancels under 2 hours:

- Excused for emergency or illness. 

- 1st event 50% charge toward next visit.

-2nd event 100% and 3rd is 1 year ban.

- Not calling will result in a 100% charge of missed appointment added to your next visit. 

No call or show:

-2nd Absence within the year it last happened is a 1 year ban or $80 to remove ban.