If you are sick, please call 515.344.9710 to re-schedule.
Wait in the lobby until your appointment.
-Call 15 minutes before scheduled appointment.
-If you will be more than 15 min late, it is a "Last Minute Cancel"
Last Minute Cancels under 2 hours:
- Excused for emergency or illness.
- 1st event 50% charge toward next visit.
-2nd event 100% and 3rd is 1 year ban.
- Not calling will result in a 100% charge of missed appointment added to your next visit.
No call or show:
-2nd Absence within the year it last happened is a 1 year ban or $80 to remove ban.